Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
In the event that you need to return your item for non-warranty related issues, a restocking fee will be applied to your return. We use restocking fees as a way to cover the cost of the return shipping, inspecting and reboxing of the item.
Please Note
A $100 restocking fee will be charged for all 2-wheel conversion kits or non-conversion kits items valued less than $500.00. -
A
$200 restocking fee will be charged for all 4-wheel conversion kits or non-conversion kits items valued in excess of$500.00 . - Sale items are FINAL SALE and cannot be returned.
To return an item, please email customer service at customerservice@strutmasters.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, and include your proof of purchase,
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return seven (7) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: